My order did not arrive. I waited for a long time and eventually fell asleep but had no contact and on the order tracking it did not display that the order was ever dispatched. I would like a refund please.

  Reply : Hi jo we delivered your food within the time period specified to the hotel you had requested and called your mobile no , but could not get through, we even requested the hotel staff to help but he couldn’t, so your delivery had to come back. You kindly check your phone number either it was incorrect or any other issue.sorry for the disappointment. Kind regards DERSIMS

Supper fast efficient service with happy polite staff.. Always willing to please. Just leave your comment or requirements at time of ordering.

What would be nice is some sort of loyalty discount for regular customers better than the 105 discount for orders made online. Also, sliced Red and White cabbage on the drop down menu.

Very nice food

This is only my second order. I hope this one is as good as the first which was hot (which makes a change) and very delicious. Keep it up people.

Great food always on time

Brilliant will recommend

Always quick service, delivery - second to none!

Normally excellent quality food but tonight it was late being delivered and therefore cold.

Consistently excellent quality food, though tonight I was disappointed as the meal was late and therefore cold.

Food always hot when it arrives but delivery could be a bit quicker

Always lovely food and speedy service

Always have fantastic food from Dersims and their speed is great.

Always quick delivery spot on

Great

delivery time could be a bit quicker

Always great service,nice quick delivery

Lovely food. Fair prices a good selection and good customer service

Friendly delivery driver

Very nice, pipein hot, went down a treat like always

Best kebab house in Southampton

it is not here! no delivery

Delivered on time hot and brilliant quality very reasonably priced will defo order again.

Best kebab and pizza house in town, never a problem great service, perfect!!

Favourite place to order food from, it's always great value, turns up so quickly and is always delicious. Always very friendly. We started buying from these guys over a year ago and still get from them when we can.

Great